Icon: Facebook Page    Icon: Twitter    Icon: Vimeo    Icon: Mailing List

Disarming High-Conflict Students in the Classroom: Dealing with the 8 Most Difficult Students in Educational Settings

Presented by Jeff Riggenbach, Ph.D.

Wednesday, May 24, 2023  |  Calgary, ab

Date & Location

Wednesday, May 24, 2023 – Wednesday, May 24, 2023

8:30am – 12:00pm Morning Session

1:00pm – 4:00pm Afternoon Session

Best Western Premier Calgary Plaza Hotel & Conference Centre

1316 33 St NE, T2A 6B6, Calgary, AB

phone:  403.248.8888

website:  www.calgaryplaza.com/

 Full map & directions

Workshop Description

These workshops are a part of the Western Canada Mental Health Summit: Improving Skills & Competencies for Mental Health & Education Professionals. Registration and full conference line-up can be found HERE


SCHOOL-BASED FOCUSED | Workshop #4: Disarming High-Conflict Students in the Classroom: Dealing with the 8 Most Difficult Students in Educational Settings

MORNING SESSION | 8:30am to 12:00pm   May 24, 2023

This session is available via live stream.

Difficult people are everywhere. And sometimes it seems like this is especially true in our school systems. They are our fellow educators, our administrators, and certainly our students. Sometimes they are even in our families! But they don’t have to push our buttons. Whether you are having difficulty managing the classroom in general, dealing with a particular challenging student, interacting with a fellow teacher, or dealing with an administrator – There are patterns to human behavior. And once we understand where someone is coming from we can equip ourselves with specialized tools to speak their language and deal with them in more effective ways. The good news is we don’t have to allow them to drain our energy and rob us of the joy that drew most of us to the field of education in the first place! This fun, informative workshop not only targets those high conflict students, but also provides strategies to help students reach their full potential. Leave this highly engaging seminar with international personality expert Dr. Jeff Riggenbach feeling empowered to disarm even the most challenging people in your school before they get the best of you. 

SCHOOL-BASED FOCUSED | Workshop #9: CBT Strategies that Really Work With Students in the Classroom

AFTERNOON SESSION | 1:00pm – 4:00pm   May 24, 2023

This session is available via live stream.

Cognitive – Behavioural Therapy is considered the “gold standard” therapeutic approach for many psychological conditions most commonly seen in school-based settings with children and adolescents. Despite it’s strong evidence base, many school counsellors and educators have gone a more “integrative” route and surprisingly few have developed the advanced expertise needed to deliver the effective CBT strategies on a regular basis to students that often remain “stuck.”

If this describes you, don’t miss this opportunity!

Join international CBT trainer and expert Dr. Jeff Riggenbach, for this breakthrough course that will help you hone your skills, equip yourself to confidently deal with even your most challenging cases, and reignite your passion to the work you once loved.

Workshop Topics:

Agenda & Learning Objectives

Learning Objectives

Workshop #4: Disarming High-Conflict Students in the Classroom: Dealing with the 8 Most Difficult Students in Educational Settings

  • Discover the 8 types of high conflict (HC) people that make life difficult in educational settings and learn highly specialized strategies interacting effectively with each
  • Hone skills in and acquire tips for connecting with students in a way that develops rapport to prevent 90% of classroom behaviour problems before they escalate
  • Develop an understanding of how we get our “buttons pushed” and how to maintain our composure when we do
  • Learn triggers for each style, how to avoid them, and disarm the bomb before the fuse gets lit
  • Arm yourself with knowledge of the 5 specific characteristics that make students “difficult”
  • Identify 3“red flag” behaviours common in each HC style for early recognition & intervention
  • Learn a 3-step communication process to speak directly to each of the 8 types of HC styles
  • Implement personality informed classroom management strategies, including implications for lesson planning, intentional teaching, student discipline, and classroom ecology in a way that promotes learning for the individual student
  • Acquire damage control strategies for dealing with meltdowns when they do occur
  • Develop your own personalized action plan for each high conflict student in your classroom or person in your life

Workshop #9: CBT Strategies that Really Work With Students in the Classroom

  • Apply evidence-based CBT techniques to multiple symptom sets.
  • Illustrate methods for conducting CBT psychoeducation to elicit “buy in” from most difficult students.
  • Detect, challenge and modify dysfunctional self-talk, thoughts and core beliefs.
  • Implement rapport-building tips and tools to improve client relationships.
  • Summarize the role of early maladaptive schemas in maintaining chronic conditions.
  • Utilize schema-based strategies for breaking lifelong destructive behavioural cycles.
  • Summarize eight motivations for parasuicidal behaviours and how to effectively intervene for each motivation.

Continuing Education Credits

This workshop has been formally approved by the following associations:
  • Canadian College of Professional Counsellors and Psychotherapists (CCPCP)
  • Canadian Psychological Association (CPA)

† The Alberta College of Social Workers (ACSW) and the Newfoundland and Labrador Association of Social Workers (NLASW) accept CPA-approved CEUs.

* Participants will receive a certificate of completion after every workshop. Workshops are pre-approved for 5.5 or 6 credits per day unless otherwise specified.

Your Presenter(s)

Jeff Riggenbach, Ph.D.

Jeff Riggenbach, Ph.D. is a best-selling and award winning author who has earned a reputation as an international expert in CBT and personality disorders. Over the past 20 years he has developed and overseen CBT-based treatment programs for Mood disorders, anxiety disorders, addictive behaviour disorders and Personality Disorders at two different psychiatric hospitals and clinics serving over 3,000 clients at multiple levels of care. Dr. Riggenbach trained at the Beck Institute of Cognitive Therapy and Research in Philadelphia, is a Diplomat of the Academy of Cognitive Therapy and a certified cognitive therapist. He has trained over 20,000 professionals worldwide including audiences in all 50 United States, Canada, Mexico, the UK, South Africa, Australia and New Zealand.

Dr. Riggenbach is the author of six publications including his most recent release The CBT Toolbox (2nd ed): A Workbook for Clients, Clinicians and Coaches.

Jeff is known for bridging the gap between academia, research findings and day-to-day clinical practice, and his work has earned him the reputation for being. “The practical tools guy.” His seminars on CBT, DBT, and Schema-Focused Cognitive Therapy routinely receive the highest evaluations from conference participants in terms of clinical utility as well as entertainment value.


“Workshop was great! The materials we received were awesome and very helpful. Jeff did very good with explain and going into detail when questions arouse.”
– Calgary, AB | November 20, 2019

“The examples paired with actual real life interventions are very helpful – a great way of explaining moving from the theory to practical tools in session totally worth it!”
– Calgary, AB | November 20, 2019

“Overall enjoyed Jeff’s perspectives and relaxed nature! Spoke clearly and effectively, and delivered content in an easy and approachable way.”
– Charlottetown, PEI | July 10-12, 2017


Who Should Attend

Mental Health Professionals: All mental health professionals including, but not limited to Clinical Counsellors, Psychologists, Psychotherapists, Social Workers, Nurses, Occupational Therapists, Hospice and Palliative Care Workers, Youth Workers, Mental Health Workers, Addiction Specialists, Marital & Family Therapists, Speech Language Pathologists, Vocational Rehabilitation Consultants and all other mental health professionals looking to enhance their therapeutic skills.

Education Professionals: All education professionals who work with children or youth including, but not limited to K–12 Classroom Teachers, School Counsellors, Learning Assistance/Resource Teachers, School Administrators, School Paraprofessionals including Special Education Assistants, Classroom Assistants and Childcare Workers and all other professionals who support behavioural challenges and complex learning needs.

Recommended Accommodation

Best Western Premier Calgary Plaza Hotel & Conference Centre

1316 33 St NE, T2A 6B6, Calgary, AB

phone:  403.248.8888

website:  www.calgaryplaza.com/

 Full map & directions

Our rates:

Call: Please contact the hotel directly for current group rates, when booking please reference “Jack Hirose & Associates”. To make a reservation over the phone, please call 403.248.8888 or 1.800.661.1464.

Email: Email your reservation request to res@calgaryplaza.com

*please note, room reservations are subject to availability*

Please keep in mind when booking Jack Hirose and Associates corporate guest rooms, reservations booked for most hotels can be cancelled within 48 hours. If you are booking guest rooms through third-party websites in many instances the reservations booked cannot be cancelled.

When booking hotel rooms, ask for the Jack Hirose and Associates corporate rate. To receive our corporate rate, rooms must be booked one month prior to the workshop date. Please keep in mind hotel rates may fluctuate.

Registration & Fees

Registration Early bird Fee Regular Fee
Individual 1 Day Enrollment $259 $279
Individual 2 Day Enrollment $469 $489
Individual 3 Day Enrollment $659 $679
Group 3-7 $639 $659
Group 8-14 $619 $639
Group 15+ $599 $619
Full-Time Student $599 $619

All fees are in Canadian Dollars ($CAD)

Fees do not include applicable taxes (5% GST).

Early bird cutoff date: May 10, 2023
To receive the early bird rate, registration and payment must be received by Wednesday, May 10, 2023.

Please review our Registration Terms and Conditions for information on our cancellation policy, payment policies, rebates, and more. You must agree to our Terms and Conditions to register for a workshop or conference.

Register Online   Download Registration Form (.PDF)   Register your Group