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Understanding & Addressing Vicarious Traumatization – CANCELLED

Presented by Mary Jo Harwood, MSW, LSW, DNCCM

Thursday, May 28, 2020  |  Calgary, ab

!  Important Notice:

This event has been cancelled.

Date & Location

Thursday, May 28, 2020 – Thursday, May 28, 2020

8:30am – 4:00pm

Royal Hotel Calgary, Trademark Collection by Wyndham (Formerly the Executive Royal Hotel)

2828 23rd Street NE, Calgary, AB, T2E 8T4

phone:  888.388.3932

website:  www.executivehotels.net/calgaryhotel

 Full map & directions

Workshop Description

The work of Mental Health Professionals and Therapists, can often make the world look and feel different. It is not uncommon that the pain witnessed becomes internalized and alters one’s own psychological and physical wellbeing. It is not uncommon that intense and powerful images, sounds, smells and tactile experiences become intrusive in everyday life.  The impact on individuals as well as organizations can be barriers for successful delivery of services. Recognizing this and being good stewards of one’s trauma exposure response, as well as mitigating the collective impact on organizations, provides opportunities for enhanced services and sustainable staffing. Vicarious trauma awareness opens doors to resilience. Vicarious trauma awareness provides another tool to assist and heal those we attempt to support and serve.

As a result of completing this course in vicarious trauma, Mental Health Professionals and Therapists will:


  • Symptoms of stress, anxiety and trauma and how these symptoms can influence wellbeing, effectiveness and behaviour
  • How empathy and mirroring contribute to vicarious trauma
  • The impact of trauma on organizations and groups collectively.


  • The neurobiology behind vicarious trauma
  • Tools and strategies to regulate and reduce stress, anxiety and trauma reactions
  • To develop and enhance qualities of resilience and post-traumatic growth
  • Strategies for addressing parallel process within organizations.


  • Techniques for managing vicarious trauma reactions
  • Skills To foster constructive and supportive responses to colleague’s vicarious trauma reactions.







Workshop Topics:

Agenda & Learning Objectives

9:00-9:45 – Introduction and Self-assessment

9:45-10:30 – Neurobiology of Vicarious Trauma and symptoms Includes video and exercise

10:30-10:45 – BREAK

10:45-12:00 – Skills for managing Vicarious Trauma Includes application and practice


1:00-2:00 – Resilience and Post traumatic Growth

2:00-2:30 – Recognizing Trauma and Re-enactment


2:45-3:15 – Parallel Process

3:15-3:30 – Discuss and practice ways to address Vicarious Trauma with colleagues and within an organization

3:30-3:45 – Develop personal self-care plans

3:45-4:00 – Questions and wrap up

Learning Objectives

  1. Goal: Understand key concepts of stress, anxiety and trauma as a result of working in conflict settings.

Objective: Providing participants with a basic understanding of the physiological response to stress and trauma will increase the ability to regulate reactions and maintain clear thinking.

  1. Goal: To learn an emotional debriefing model that assists with processing the sensory information ingested while hearing other’s stories.

Objective: Participants will experience an emotional debriefing model that allows participants to experience validation, normalization and to predict and prepare for future reactions to their trauma experiences.

  1. Goal: To know symptoms of stress, anxiety and trauma and how these symptoms can influence wellbeing, effectiveness and behaviours.

Objective: By reflecting on personal experience, individuals will recognize how vicarious trauma manifests in their personal and professional life.

  1. Goal: To understand how empathy and mirroring contributes to vicarious trauma

Objective: Participants will engage in activities that assists them in recognizing personal vulnerabilities for visual, auditory and tactile empathy and mirroring that contributes to vicarious trauma.

  1. Goal: To apply a number of tools and strategies to manage and reduce their own stress, anxiety and vicarious trauma.

Objective: Participants will practice self-regulation, self- soothing and advocacy techniques to become good stewards of their trauma reactions.

  1. Goal: To identify personal traits of resilience.

Objective: Participants will engage in life reflection to identify past utilization of resilience and learn ways to tap that resilience when challenges are presented.

Objective:  Participants will understand the importance of locus of control, perspective and future oriented thinking as tools for developing and maintaining resilience.

  1. Goal: To recognize how resilience contributes to Post Traumatic Growth

Objective: Participants will identify positive personal changes experienced as the result of the struggle with major life challenges.

  1. Goal: To recognize the impact of trauma on organizations and groups collectively.

Objective: Chronic exposure to trauma can impact people collectively and as an organization. Participants will identify the dynamics that can foster trauma reenactment within a group of people or organization, contributing to dysfunction, mistrust as well as failure to connect and heal.

Continuing Education Credits

This workshop has been formally approved by the following associations:
  • Canadian Addiction Counsellors Certification Federation (CACCF)
  • Canadian College of Professional Counsellors and Psychotherapists (CCPCP)
  • Canadian Counselling and Psychotherapy Association (CCPA)
  • Canadian Professional Counsellors Association (CPCA)
  • Canadian Psychological Association (CPA)
  • Indigenous Certification Board of Canada (ICBOC)
  • Medical Psychotherapy Association Canada (MDPAC)
  • Ontario Association of Consultants, Counsellors, Psychometrists and Psychotherapists (OACCPP)
  • Ontario Expressive Arts Therapy Association (OEATA)

† The Alberta College of Social Workers (ACSW) and the Newfoundland and Labrador Association of Social Workers (NLASW) accept CPA-approved CEUs.

* Participants will receive a certificate of completion after every workshop. Workshops are pre-approved for 5.5 or 6 credits per day unless otherwise specified.

This workshop may be may be eligible for CEUs from the following associations:  Show more
  • Canadian Association of Social Workers (CASW)
  • Canadian Centre for Accreditation (CCA)
  • Canadian College of Professional Counsellor & Psychotherapists (CCPCP)
  • College of Registered Psychotherapists of Ontario (CRPO)
  • Ontario Association for Marriage and Family Therapy (OAMFT)
  • Ontario Association of Child and Youth Care (OACYC)
  • Ontario Association of Consultants, Counsellors, Psychometrists and Psychotherapists (OACCPP)
  • Ontario College of Social Workers and Social Service Workers (OCSWSSW)
  • Ontario Society of Psychotherapists (OSP)

* Please contact your accrediting body for more information on individual association requirements.

Your Presenter(s)

Mary Jo Harwood, MSW, LSW, DNCCM

Mary Jo Harwood, LSW, MSW, DNCCM is a licensed social worker in Pennsylvania. A significant part of her 31 years as a social worker has been spent working with traumatized individuals and groups in the capacity of a therapist, EMDR practitioner, crisis responder and trauma trainer. Mary Jo’s crisis and clinical experience includes local, state and national response to incidents of mass casualty. She has trained nationally and internationally on the impact of trauma. Mary Jo’s clinical and crisis response experience contributes greatly to her expertise in developing and delivering trainings to national and international audiences, specific to the impacts of trauma on individuals, families and communities as well as the recognition of vicarious trauma on professionals exposed to traumatic incidents.

In addition to 16 years on the executive leadership team of a victim service organization serving over 10,000 clients annually, Mary Jo directed the Dialogue and Resolution Centre, a division of the Centre for Victims in Pittsburgh, PA. Her leadership contributed to the development and delivery of trainings that addressed building conflict-competent teams in organizations and providing guidance and support to supervisory-level staff when addressing conflict with employees, allied professionals, community leaders and victim service clients. As a community mediator, Mary Jo has worked with diverse populations to resolve conflict that is often associated with post crisis response and the rebuilding of communities. Internationally, Mary Jo is a member of Mediators Beyond Borders Internationally. She has worked in Liberia and South Sudan and consulted with teams in Northern Nigeria and Kenya to address the intersection of trauma and peace building through the application of conflict and trauma sensitive programming.

Currently, Mary Jo is a program coordinator for the Traumatic Stress Institute. She provides coaching and training services to organizations committed to trauma-informed systemic change. Mary Jo is a volunteer Victim Offender Dialogue Mediator for the Office of the Victim Advocate. She is also a member of the American Academy of Experts in Traumatic Stress and the National Centre for Crisis Management.

Who Should Attend

Clinical Professionals: All mental health professionals including, but not limited to Clinical Counsellors, Psychologists, Psychotherapists, Social Workers, Nurses, Occupational Therapists, Hospice and Palliative Care Workers, School Counsellors, Youth Workers, Mental Health Workers, Addiction Specialists, Marital & Family Therapists, Speech Language Pathologists, Vocational Rehabilitation Consultants and all professionals looking to enhance their therapeutic skills.

Recommended Accommodation

Royal Hotel Calgary, Trademark Collection by Wyndham (Formerly the Executive Royal Hotel)

2828 23rd Street NE, Calgary, AB, T2E 8T4

phone:  888.388.3932

website:  www.executivehotels.net/calgaryhotel

 Full map & directions

Our rates:

To make a reservation, please call 403.291.2003 or 1.877.769.2562 and refer to the Jack Hirose & Associates group rate.

The 2020 Rate is $114.00 and up plus tax on weekdays/ $99.00 and up plus tax on weekends.

*Please note, room reservations are subject to availability*

Please keep in mind when booking Jack Hirose and Associates corporate guest rooms, reservations booked for most hotels can be cancelled within 48 hours . If you are booking guest rooms through third party websites in many instances the reservations booked cannot not be cancelled.

When booking hotel rooms, ask for the Jack Hirose and Associates corporate rate. To receive our corporate rate, rooms must be booked one month prior to the workshop date. Please keep in mind hotel rates may fluctuate.

Registration & Fees

Registration Early bird Fee Regular Fee
Individual Enrollment $249 $269
Group 3-7 $234 $254
Group 8-14 $219 $239
Group 15+ $204 $224
Full-Time Student $204 $224

All fees are in Canadian Dollars ($CAD)

Fees do not include applicable taxes (5% GST).

Early bird cutoff date: May 14, 2020
To receive the early bird rate, registration and payment must be received by Thursday, May 14, 2020.

Please review our Registration Terms and Conditions for information on our cancellation policy, payment policies, rebates, and more. You must agree to our Terms and Conditions to register for a workshop or conference.

Register Online     Register your Group


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Exhibitors are welcome at this event. We are pleased to offer sponsorship opportunities to businesses and organizations that provide services related to nursing, psychotherapy, addictions treatment, counselling, marriage & family therapy, psychology and other related fields.
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