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What if I register after the first session?

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How many times can I watch the recordings?

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How long do I have to watch the recordings?

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Can I watch the lectures later if I can’t make the scheduled times?

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How do I login and access the webinar?

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How do I change the dates I will be attending for a multi-day conference?

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Can my group pay separately and still get the group rate?

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How do I register if I am paying with a cheque?

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How do I apply my promo code?

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You haven’t answered my question regarding my DVD order.

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Can I earn CE’s from your DVDs?

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Do I get a special rate if I order multiple products at a time?

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The product I want is out of stock – can I still order these products?

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What are the shipping rates for online purchases?

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Will my credit card be charged immediately?

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Do you accept purchase orders for DVDs/CDs?

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How do I apply a coupon?

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What is your product return policy?

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Do you ship internationally?

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How much tax do you charge?

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What are the available payment options?

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How soon will my product be delivered?

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I lost my receipt. How can I get another one?

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I forgot to pick up my certificate. How can I get another one?

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What is your refund/cancellation policy?