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The Vancouver Mental Health Summit

A Conference Tailored for Mental Health and Education Professionals at All Levels and Any Professional that Applies Behavioural Science to Practice

Presented by Alexia Rothman, Ph.D. and Caroline Buzanko, Ph.D., R. Psych and Gordon Neufeld, Ph.D. and Janina Fisher, Ph.D. and Zachary Walsh, Ph.D. and Carissa Muth, Psy.D., CCC, R.Psych and Eboni Webb, Psy.D., HSP and Jonah Paquette, Psy.D.

Tuesday, November 14, 2023 – Thursday, November 16, 2023  |  Richmond, bc


 

Date & Location

Tuesday, November 14, 2023 – Thursday, November 16, 2023

8:30am – 4:00pm

Executive Hotel Vancouver Airport

7311 Westminster Hwy

Richmond, BC V6X 1A3

phone:  604.278.5555

website:  www.executivehotels.net/vancouver-airport-hotel/

 Full map & directions


Registration on this page is for live in-person attendance only. To attend virtually please register here: https://webinars.jackhirose.com/product/vancouver-mental-health-summit/ 

Live In-Person Conference

  • Complimentary tea, coffee and assorted pastries
  • On-site exhibitors

Live Stream from Home

  • This conference will be live streaming from Richmond, BC to online participants on November 14-16, 2023 from 8:30am – 4:00pm PT
  • Recorded footage and all course content will be available until January 6, 2024
  • Please allow 3 – 5 business days after the conference has ended for recorded footage to become available
  • More information & live stream registration: https://webinars.jackhirose.com/product/vancouver-mental-health-summit/

Please note, in-person registration does not include access to the live stream or recorded footage.

November 14 & 15, 2023: Lunch Buffet and Live Music | November 16, 2023: Lunch Buffet Only

Featuring: Platform 2 and 3/4

$30.75 per person, per day – includes taxes and gratuity

Lunch Buffet includes:

Day One (Nov 14) Day Two (Nov 15) Day Three (Nov 16)
  • Bread Station 
  • Chef’s Daily Soup 
  • Classic Chicken Parmigiana w/ a Tomato-Basil Sauce
  • Penne Primavera 
  • Seasonal Fruit and Dessert Selection
  • Coffee & Tea
  • Bread Station 
  • Chef’s Daily Soup 
  • Pan-Seared Salmon w/ Sauce Vierge, Rice Pilaf & Sautéed Vegetables 
  • Seasonal Fruit and Dessert Selection
  • Coffee & Tea
  • COMING SOON

Letter from Jack Hirose

Dear Colleagues,

The past few years have changed the landscape for how we learn and attend events. Zoom has been an invaluable tool for all of us, but the time has come to get back to the method that revitalizes the passion for our professions. Conferences allow for in person benefits such as, the chance to meet fellow clinicians and educators, exhibitors, on-site bookstore, group work and refreshments. We’ve removed the keynote but added even more presenters and a flexible format to create a custom learning experience of the highest calibre.

This year a total of 30 workshop sessions will be offered and will address a host of topics relevant to mental health, education, and any professional who applies behavioural science to practice. We invited 10 accomplished guest presenters who will share their knowledge and insights on a host of valuable mental health topics. Every session offered will focus on effective intervention strategies, recent advances and timely topics that will provide all professionals with the necessary knowledge and skills to better serve their clients and/or students.

Attendees have the option to attend either full-day or half-day sessions that will cover a diverse and broad range of important topics. For those who prefer to learn at home we will be streaming portions of the conference online. The Vancouver Mental Health Summit will be held in Richmond on November 14-16, 2023. Once again we are pleased to work closely and collaborate with our co-sponsors CTV, Sunshine Coast Health Centre and Georgia Straight Women’s Clinic. We hope to see you at our conference which promises to be another exceptional opportunity to not only enhance one’s knowledge and competencies, but to network with our colleagues.

Sincerely,

Jack Hirose
CEO & President
Jack Hirose and Associates


Dear Fellow Conference Attendees,

On behalf of the entire team at Sunshine Coast Health Centre and Georgia Strait Women’s Clinic, we do hope you join us for the Vancouver Mental Health Summit. We are once again pleased to be co-sponsoring an event with Jack Hirose & Associates, Canada’s premier psychotherapy conference organizer. The pandemic has been difficult for all of us but Jack’s hosting of this live event is a positive sign that the worst of the pandemic is solidly behind us.

We have missed the intimacy of live events but are excited to see all of the events/conferences planned for the Fall of 2023. Jack and colleagues will also be offering plenty of virtual events with the same world-class expert lineup you have come to expect over the years. We like to think of this hybrid approach as offering the best of both worlds.

I also want to acknowledge Jack Hirose & Associates for reaching an important milestone, having trained over 100,000 mental health professionals over the past 25 years. One cannot overestimate the spinoff benefits to communities across the country in which clients and their loved ones have benefited from working with skilled practitioners.

Melanie Alsager, MBA
Chief Executive Officer
Sunshine Coast Health Centre & Georgia Strait Women’s Clinic

 

 

 


 


Who Should Attend

A Conference Tailored for Mental Health and Education Professionals at All Levels and Any Professional that Applies Behavioural or Developmental Science to Practice

Mental Health Professionals: All mental health professionals including, but not limited to Clinical Counsellors, Psychologists, Psychotherapists, Social Workers, Nurses, Occupational Therapists, Hospice and Palliative Care Workers, Youth Workers, Mental Health Workers, Addiction Specialists, Marital & Family Therapists, Speech Language Pathologists, Vocational Rehabilitation Consultants and all other mental health professionals looking to enhance their therapeutic skills.

Education Professionals: All education professionals who work with children or youth including, but not limited to K–12 Classroom Teachers, School Counsellors, Learning Assistance/Resource Teachers, School Administrators, School Paraprofessionals including Special Education Assistants, Classroom Assistants and Childcare Workers and all other professionals who support behavioural challenges and complex learning needs.


Day One – November 14, 2023


Workshop #1: Internal Family Systems (IFS) Model: Theory & Skills Practice (Evolution of the Model & Composition of the Psyche)
Presented by Alexia Rothman, Ph.D.

8:30am - 11:45am   November 14, 2023

COURSE DESCRIPTION:

This session is available for live stream.

After decades of clinical innovation and recent scientific research, the empirically validated Internal Family Systems (IFS) model has been shown to be effective at improving clients’ general functioning and well-being. This paradigm-shifting model provides clinicians with procedures for helping clients with the most challenging mental health profiles compassionately connect with the wounded, burdened, and traumatized parts of their systems.

The IFS model provides a compassionate, respectful, non-pathologizing approach to understanding the organization and functioning of the human psyche.

IFS embraces and celebrates the natural multiplicity of the mind. Its assumption that every part of the internal system has good intention and valuable resources allows clinicians to approach even the most troubling of “symptoms” with curiosity and respect. IFS offers therapists a powerful and effective set of tools for empowering clients with a wide range of clinical profiles to work effectively with their wounded parts, resulting in:

  • A way to enter clients’ inner ecology without an overemphasis on containment and stabilization
  • Symptom reduction, increased internal harmony and improved functioning for clients
  • Deep self-healing within even the most troubled clients

Through instruction, video demonstration, experiential exercises and skills practice, Alexia D. Rothman, Ph.D., Certified IFS therapist and consultant and colleague of Dr. Richard Schwartz (founder of IFS) will show you step-by-step how to apply the most effective, empirically validated IFS interventions to help your clients connect with and understand their conflicting parts to facilitate deep, lasting healing.

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COURSE OBJECTIVES:

Internal Family Systems (IFS)

  • Comprehensive, compassionate, non-pathologizing treatment approach
  • Paradigm-shifting perspective on “psychopathology”
  • Easily integrated into other therapeutic modalities
  • Teach clients to access inner wisdom and self-compassion to permanently heal traumatic wounds

Evolution of the Model

  • Development of the IFS model by Richard C. Schwartz, Ph.D.
  • IFS as an empirically validated treatment: Summary of research support

Composition of the Psyche

  • Concept of multiplicity: “We are all multiple personalities.”
  • Components of the psyche: o Wounded, vulnerable, parts
    • Protective parts: proactive and reactive
    • Burdens: Negative/extreme emotions or beliefs
    • The Self: compassionate inner leader and internal source of wisdom and healing energy 
  • Guide clients to access their own inner wisdom and healing potential
  • IFS-specific techniques for in-the-moment emotion regulation, helpful even with panic, flashbacks, and dissociation

The IFS Model

  • Assumptions of the model
  • Goals of IFS therapy
  • Flow of the IFS model over the course of treatment
  • Flow of an individual IFS session
Alexia Rothman, Ph.D.

Alexia Rothman, Ph.D., is a clinical psychologist in private practice in Atlanta, GA, since 2004.  She is a Certified Internal Family Systems therapist, an international speaker and educator on the IFS model, and a professional consultant for clinicians seeking to deepen…

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Workshop #2: Healing the Fragmented Selves of Trauma Survivors: A Trauma-Informed Approach
Presented by Janina Fisher, Ph.D.

8:30am - 11:45am   November 14, 2023

COURSE DESCRIPTION:

This session is available for live stream.

Self-rejection is a survival strategy that maintains children’s attachment to abusive attachment figures by disowning themselves as “bad” or “unlovable.”   This deeply painful failure of self-acceptance is adaptive in an unsafe world but results in lifelong shame and self-loathing, difficulty self-soothing, identity confusion, and complications in relationships with others.

To overcome this alienation from self, the Fragmented Selves approach (Trauma-Informed Stabilization Treatment or TIST) focuses on cultivating mindful awareness of clients’ disowned selves and disowned experience. As individuals learn to relate to their overwhelming emotions and impulsive behavior as evidence of trauma-related parts, they develop increased ability to observe rather than react and to tolerate distressing affects rather than acting out.  Using strategies inspired by polyvagal theory, Sensorimotor Psychotherapy and Internal Family Systems, we will explore the therapeutic power of fostering clients’ secure attachment to their most deeply disowned selves.

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COURSE OBJECTIVES:

  • Describe the relationship between attachment trauma and self-alienation
  • Recognize signs of trauma-related parts and their internal conflicts
  • Identify parts that sabotage self-compassion and self-acceptance
  • Describe interventions that create an increased felt sense of compassionate connection to parts
Janina Fisher, Ph.D.

Janina Fisher, Ph.D. is a licensed clinical psychologist and a former instructor, Harvard Medical School.  An international expert on the treatment of trauma, she is an Advisory Board member of the Trauma Research Foundation.  Dr. Fisher is the author of…

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Workshop #3: Fostering Flow States, Peak Experiences & Psychological Richness: A New Paradigm?
Presented by Jonah Paquette, Psy.D.

8:30am - 11:45am   November 14, 2023

COURSE DESCRIPTION:

This session is available for live stream.

While many approaches to well-being emphasize contentment and pleasant emotional states, recent research has shed light on how peak experiences, flow states, and psychologically rich experiences offer a new paradigm for understanding psychological well-being and fulfillment. In this workshop, attendees will learn strategies to help clients achieve more flow experiences in their lives, and how to enhance experiences of psychological richness in order to combat stress, find meaning, and increase overall well-being and happiness.

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COURSE OBJECTIVES:

  • Understand the nature of flow states, and how experiences of flow lead to unique changes in our brain and positive outcomes for well-being.
  • Explain the emerging science of psychological richness, and how this represents and alternative dimension of psychological well-being.
  • Utilize strength-based approaches to promote flow states and peak experiences in clients.
Jonah Paquette, Psy.D.

Jonah Paquette, PsyD, is a clinical psychologist, international speaker, and writer. He is the author of four books including Happily Even After (PESI Publishing, 2022), Awestruck (Shambhala Publications, 2020), The Happiness Toolbox (PESI Publishing, 2018), and Real Happiness: Proven Paths for Contentment, Peace, and Well-Being (PESI Publishing, 2015).…

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More information: www.jonahpaquette.com



Workshop #5: Addressing the Emotional Roots of Anxiety & Agitation: An Attachment-Based Developmental Approach
Presented by Gordon Neufeld, Ph.D.

8:30am - 11:45am   November 14, 2023

COURSE DESCRIPTION:

This session is available for live stream.

There is currently an epidemic of anxiety and agitation affecting children and teens which can take many forms including attention problems, clinginess, eating problems, obsessions, compulsions, phobias, panic, sleep issues, physical illnesses, as well as a host of other perplexing behaviours. Today’s world can create many challenges for children and youth with school pressures, peer interactions, family dynamics, negative self-image, perfectionism, and many other stressors that can impede a child’s ability to learn and mature. Whether it’s the natural, episodic worries or more profound and crippling versions of anxiety, Dr. Neufeld will help make sense of the roots of anxiety and agitation and suggest ways in which we can help bring the anxious and agitated to rest.

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COURSE OBJECTIVES:

  • Understanding the spectrum of syndromes that are all rooted in the primary emotion of alarm
  • Appreciating the attachment roots of anxiety and agitation
  • Exposing the emotional root of most attention problems
  • Equipping with solutions that are both natural and developmental
Gordon Neufeld, Ph.D.

Dr. Gordon Neufeld is a Vancouver-based developmental psychologist with over 50 years of experience with children and youth and those responsible for them. A foremost authority on child development, Dr. Neufeld is an international speaker, a bestselling author (Hold On To…

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More information: www.neufeldinstitute.org



Workshop #6: (CONTINUATION) Introduction to the Internal Family Systems (IFS) Model: Theory & Skills Practice, (Case Conceptualization in IFS)
Presented by Alexia Rothman, Ph.D.

12:45pm - 4:00pm   November 14, 2023

COURSE DESCRIPTION:

This session is available for live stream.

THIS WORKSHOP CONTINUES OVER 2 DAYS. THIS IS A CONTINUATION OF THE MORNING SESSION (Nov 13) 

After decades of clinical innovation and recent scientific research, the empirically validated Internal Family Systems (IFS) model has been shown to be effective at improving clients’ general functioning and well-being. This paradigm-shifting model provides clinicians with procedures for helping clients with the most challenging mental health profiles compassionately connect with the wounded, burdened, and traumatized parts of their systems.

The IFS model provides a compassionate, respectful, non-pathologizing approach to understanding the organization and functioning of the human psyche.

IFS embraces and celebrates the natural multiplicity of the mind. Its assumption that every part of the internal system has good intention and valuable resources allows clinicians to approach even the most troubling of “symptoms” with curiosity and respect. IFS offers therapists a powerful and effective set of tools for empowering clients with a wide range of clinical profiles to work effectively with their wounded parts, resulting in:

  • A way to enter clients’ inner ecology without an overemphasis on containment and stabilization
  • Symptom reduction, increased internal harmony and improved functioning for clients
  • Deep self-healing within even the most troubled clients

Through instruction, video demonstration, experiential exercises and skills practice, Alexia D. Rothman, Ph.D., Certified IFS therapist and consultant and colleague of Dr. Richard Schwartz (founder of IFS) will show you step-by-step how to apply the most effective, empirically validated IFS interventions to help your clients connect with and understand their conflicting parts to facilitate deep, lasting healing.

Show more

COURSE OBJECTIVES:

Case conceptualization in IFS

  • Diversity and cultural sensitivity
  • How IFS understands Personality Disorders, Dissociative Identity Disorder, and Addiction

Workshop #7: Sensorimotor Psychotherapy: Somatic Interventions in the Treatment of Trauma
Presented by Janina Fisher, Ph.D.

12:45pm - 4:00pm   November 14, 2023

COURSE DESCRIPTION:

This session is available for live stream.

In surviving trauma, individuals are left with a host of easily re-activated physiological responses and an inadequate memory record.  Uncertain about what happened, they interpret the somatic activation as data about “me:” “I am still not safe,”  “I am worthless and unlovable.”   Divorced from the events that caused them, overwhelming emotions and sensations, intrusive images and memories, chronic expectations of danger, self-destructive impulses, and numbing and disconnection communicate physiologically that the client is still in danger, that ‘it’ is still not over.

This presentation will review recent neuroscience research that explains how traumatic experience becomes encoded in both mind and body, extending traumatic responses far beyond the original events.   New neurobiologically-informed somatic techniques drawn from Sensorimotor Psychotherapy can directly address the non-verbal memories and physiological symptoms, offering renewed hope for long-term relief to traumatized individuals.

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COURSE OBJECTIVES:

  • Identify the physical and psychological effects of trauma and abuse
  • Discuss the role of the body in prolonging the effects of trauma
  • Teach clients to identify and understand their traumatic reactions
  • Increase ability to regulate traumatic reactions and autonomic dysregulation

Workshop #8: Fostering Resilience Through the Principles of Applied Positive Psychology
Presented by Jonah Paquette, Psy.D.

12:45pm - 4:00pm   November 14, 2023

COURSE DESCRIPTION:

This session is available for live stream.

Whether it’s a job loss, a breakup, a pandemic, or anything else that life throws our way, we can emerge stronger by harnessing skills like self-compassion, awe, gratitude, savoring, and more. In fact, research on positive psychological principles has shown that these skills can play an important role not only in supporting our well-being during good times, but also in helping to cultivate resilience following life’s challenges. In this workshop, you’ll explore how to apply principles from applied positive psychology with your clients to help reduce suffering and foster greater fulfillment, meaning, and well-being in their lives. Learn practical tools to help clients cultivate resiliency, connection, awe, and gratitude – even during challenging times.

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COURSE OBJECTIVES:

  • Explore key principles for increasing happiness and well-being, including awe, gratitude, compassion-based approaches, savoring, and psychological richness
  • Examine the positive psychology literature on the impact of positive emotional states on health, relationships, creativity, and job performance
  • Explain why positive psychological principles are particularly important to implement following hardship and how they can increase resiliency

Workshop #10: Why Our Children's Mental Health is Deteriorating & What Can be Done About It
Presented by Gordon Neufeld, Ph.D.

12:45pm - 4:00pm   November 14, 2023

COURSE DESCRIPTION:

This session is available for live stream.

The alarming rise in anxiety, depression, despair, and attention problems, begs for an explanation. The prevailing premise blames the social isolation experienced during the pandemic.  When the dots are joined however, another picture emerges that reveals the attachment roots of mental health. This current mental health crisis provides us with a unique opportunity to understand the underlying dynamics, giving us a guide to better take care of our children, our students and ourselves.

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COURSE OBJECTIVES:

  • Gaining insight as to the attachment and emotional roots of mental health
  • Making sense of how the pandemic affected the mental health of students
  • Appreciating how peer orientation predisposes to mental health problems
  • Understanding why self-care for children can be counterproductive
  • Being equipped with developmental interventions for the prevention and reversal of mental health problems

Day Two – November 15, 2023


Workshop #11: (CONTINUATION) Introduction to the Internal Family Systems (IFS) Model: Theory & Skills Practice (Meditative Processes, Working with Protective Parts)
Presented by Alexia Rothman, Ph.D.

8:30am - 11:45am   November 15, 2023

COURSE DESCRIPTION:

This session is available for live stream.

THIS WORKSHOP CONTINUES OVER 2 DAYS. THIS IS A CONTINUATION OF DAY ONE (Nov 14) 

After decades of clinical innovation and recent scientific research, the empirically validated Internal Family Systems (IFS) model has been shown to be effective at improving clients’ general functioning and well-being. This paradigm-shifting model provides clinicians with procedures for helping clients with the most challenging mental health profiles compassionately connect with the wounded, burdened, and traumatized parts of their systems.

The IFS model provides a compassionate, respectful, non-pathologizing approach to understanding the organization and functioning of the human psyche.

IFS embraces and celebrates the natural multiplicity of the mind. Its assumption that every part of the internal system has good intention and valuable resources allows clinicians to approach even the most troubling of “symptoms” with curiosity and respect. IFS offers therapists a powerful and effective set of tools for empowering clients with a wide range of clinical profiles to work effectively with their wounded parts, resulting in:

  • A way to enter clients’ inner ecology without an overemphasis on containment and stabilization
  • Symptom reduction, increased internal harmony and improved functioning for clients
  • Deep self-healing within even the most troubled clients

Through instruction, video demonstration, experiential exercises and skills practice, Alexia D. Rothman, Ph.D., Certified IFS therapist and consultant and colleague of Dr. Richard Schwartz (founder of IFS) will show you step-by-step how to apply the most effective, empirically validated IFS interventions to help your clients connect with and understand their conflicting parts to facilitate deep, lasting healing.

Show more

COURSE OBJECTIVES:

IFS Step-by-Step

Step 1: Using Meditative Processes to Identify and Connect with a Target Part

  • Differentiate the person from the symptom
  • Access a state of compassion and curiosity essential for healing
  • Establish a relationship with the target part

Step 2: Working with Protective Parts

  • Establish a trusting and appreciative relationship with proactive and reactive protectors o Facilitate internal attachment work
  • Learn the history and benevolent intention behind the symptom/behavior
  • Learn and address the fears/concerns of protective parts
  • Gain permission to proceed to healing

Workshop #12: Conquering Anxiety: Concrete Strategies for Helping Your Anxious Clients/Students
Presented by Caroline Buzanko, Ph.D., R. Psych

8:30am - 11:45am   November 15, 2023

COURSE DESCRIPTION:

This session is available for live stream.

Despite all the resources and training programs out there, in our post-pandemic world, anxiety is more pervasive than ever before, and people are finding it harder and harder to cope. Unfortunately, when they seek support, many anxious clients/students do not receive the right kind of help and some professionals even make anxiety worse.

In this workshop, you will discover evidence-based interventions and practical strategies to boost anxious client’s/student’s internal locus of control and master anxiety. Designed specifically for mental health professionals, this workshop goes beyond the basics and offers specialized knowledge and skills to optimize outcomes with anxious clients/students. Using a transdiagnostic approach, you’ll leave with a toolbox filled with concrete strategies that you can use immediately, no matter the nature or severity of your clients’/students’ anxiety.

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COURSE OBJECTIVES:

  • Confidently explain the nature of anxiety in-depth, along with the neural pathways to anxiety and how this information informs treatment.
  • Identify environmental factors that may contribute to anxiety.
  • Develop a case formulation and intervention map based on the client’s/student’s triggers and anxiety-provoking situations.
  • Explain the key components of evidence-based interventions for anxiety.
  • Apply practical strategies to help clients/students manage anxiety effectively.
  • Successfully help clients/students to face, and change their relationship with, fear.
  • Use exposure therapy confidently in meaningful, successful ways.
Caroline Buzanko, Ph.D., R. Psych

Caroline Buzanko, Ph.D., R. Psych, is a Psychologist. Mother. International Speaker. Yoda of Anxiety. Neurodivergent Superhero. Changer of Lives. She is a dynamic force in the field of psychology, dedicating nearly three decades to transforming the lives of children, teens,…

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Workshop #13: CBT Strategies that Really Work with Students in the Classroom
Presented by Jeff Riggenbach, Ph.D.

8:30am - 11:45am   November 15, 2023

COURSE DESCRIPTION:

This session is NOT available for live stream.

Cognitive – Behavioural Therapy is considered the “gold standard” therapeutic approach for many psychological conditions most commonly seen in school-based settings with children and adolescents. Despite it’s strong evidence base, many school counsellors and educators have gone a more “integrative” route and surprisingly few have developed the advanced expertise needed to deliver the effective CBT strategies on a regular basis to students that often remain “stuck.”

If this describes you, don’t miss this opportunity!

Join international CBT trainer and expert Dr. Jeff Riggenbach, for this breakthrough course that will help you hone your skills, equip yourself to confidently deal with even your most challenging cases, and reignite your passion to the work you once loved.

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COURSE OBJECTIVES:

  • Apply evidence-based CBT techniques to multiple symptom sets.
  • Illustrate methods for conducting CBT psychoeducation to elicit “buy in” from most difficult students.
  • Detect, challenge and modify dysfunctional self-talk, thoughts and core beliefs.
  • Implement rapport-building tips and tools to improve client relationships.
  • Summarize the role of early maladaptive schemas in maintaining chronic conditions.
  • Utilize schema-based strategies for breaking lifelong destructive behavioural cycles.
  • Summarize eight motivations for parasuicidal behaviours and how to effectively intervene for each motivation.
Jeff Riggenbach, Ph.D.

Jeff Riggenbach, Ph.D. is a best-selling and award winning author who has earned a reputation as an international expert in CBT and personality disorders. Over the past 20 years he has developed and overseen CBT-based treatment programs for Mood disorders,…

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Workshop #14: The Science Behind Cannabis Usage: What Professionals Need to Know
Presented by Zachary Walsh, Ph.D.

8:30am - 11:45am   November 15, 2023

COURSE DESCRIPTION:

This session is available for live stream.

Cannabis is already part of the lives of many Canadians, and all health professionals and educators work with people who use cannabis or are cannabis-curious.

Spend a day learning: What is THC? CBD ? Sativa? Indica? The many combinations? What’s recreational? What’s medical? Methods of delivery? When is it a problem? What’s for sale at the dispensary, the clinic or on the street? What are the questions to ask clients? What are the risks and benefits for anxiety, depression, trauma & psychosis?… and a lot more.

Understanding the new cannabis landscape will help you to successfully engage with clients and students; to know how to question and explore cannabis use. This workshop will help you into leading edge research and lots of information you never learned in school.

Zach Walsh is a Canadian psychologist and a leader in the field of cannabis and mental health.

Drawing from his own research, clinical experience and the latest empirical literature, he will discuss all you need to know about cannabis use in relation to mental health, cognition and well-being. You will learn about the risks and benefits for common mental health disorders, how cannabis use affects brain functioning as well as how to assess when cannabis use is a potential problem and more.

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COURSE OBJECTIVES:

  • Cannabis pharmacology – what do we know about THC, CBD and other active ingredients
  • The risks and benefits for anxiety, depression, trauma and psychosis
  • Cannabis and cognitive functioning from adolescence to old age
  • Cannabis, addiction and public health
  • How to assess when cannabis use is a problem
  • Guidelines for positive cannabis use.
Zachary Walsh, Ph.D.

Zachary Walsh, PhD, is an Associate Professor in the UBC Department of Psychology and Director of the Therapeutic, Recreational and Problematic Substance Use lab at UBC. Having completed a clinical internship and a research fellowship at the Brown University Centre…

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More information: blogs.ubc.ca/walshlab/



Workshop #15: The “Wow” Effect: How Awe & Wonder Make Us Happier, Healthier & More Connected
Presented by Jonah Paquette, Psy.D.

8:30am - 11:45am   November 15, 2023

COURSE DESCRIPTION:

This session is available for live stream.

What do you feel when you gaze up at the Milky Way, see a beautiful rainbow, or stand before a mountain that seems impossibly high? This feeling – often complete with goosebumps and a shiver down our spine – is known as awe. And as it turns out, this under appreciated and often misunderstood emotion holds an important key to a happy, meaningful, and healthy life. This interactive workshop will explore the exciting new science of awe, and how the moments that make us go “wow!” impact our immune system, brain functioning, social connection, physical health, stress levels, and much more.

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COURSE OBJECTIVES:

  • Describe and define the experience of awe in concrete terms
  • Explain the effect of awe on social relationships and connection
  • Describe the link between awe and compassion

Workshop #16: (CONTINUATION) Introduction to the Internal Family Systems (IFS) Model: Theory & Skills Practice (Healing the Traumatic Wound)
Presented by Alexia Rothman, Ph.D.

12:45pm - 4:00pm   November 15, 2023

COURSE DESCRIPTION:

This session is available for live stream.

THIS WORKSHOP CONTINUES OVER 2 DAYS. THIS IS A CONTINUATION OF DAY ONE (Nov 14)

After decades of clinical innovation and recent scientific research, the empirically validated Internal Family Systems (IFS) model has been shown to be effective at improving clients’ general functioning and well-being. This paradigm-shifting model provides clinicians with procedures for helping clients with the most challenging mental health profiles compassionately connect with the wounded, burdened, and traumatized parts of their systems.

The IFS model provides a compassionate, respectful, non-pathologizing approach to understanding the organization and functioning of the human psyche.

IFS embraces and celebrates the natural multiplicity of the mind. Its assumption that every part of the internal system has good intention and valuable resources allows clinicians to approach even the most troubling of “symptoms” with curiosity and respect. IFS offers therapists a powerful and effective set of tools for empowering clients with a wide range of clinical profiles to work effectively with their wounded parts, resulting in:

  • A way to enter clients’ inner ecology without an overemphasis on containment and stabilization
  • Symptom reduction, increased internal harmony and improved functioning for clients
  • Deep self-healing within even the most troubled clients

Through instruction, video demonstration, experiential exercises and skills practice, Alexia D. Rothman, Ph.D., Certified IFS therapist and consultant and colleague of Dr. Richard Schwartz (founder of IFS) will show you step-by-step how to apply the most effective, empirically validated IFS interventions to help your clients connect with and understand their conflicting parts to facilitate deep, lasting healing.

Show more

COURSE OBJECTIVES:

Step 3: Healing the Traumatic Wound

  • Develop a compassionate, connected relationship with the wounded part
  • Witness the pain rather than re-experience it: Learn to be “with”, not “in”, to avoid re-traumatization
  • Retrieve the wounded part from “trauma time”
  • Release/unburden thoughts, feelings, and beliefs
  •  Integrate change into the system: the post-healing process

Bringing IFS Concepts to Life

  • “Working mediations” to allow participants to experience connection with parts of their own internal systems
  • Experiential exercises to practice application of IFS techniques
  • Video demonstration of IFS therapy with a real client
  • Step-by-step commentary to solidify understanding of techniques illustrated in the video sessions

Workshop #17: (CONTINUATION) Conquering Anxiety: Concrete Strategies for Helping Your Anxious Clients
Presented by Caroline Buzanko, Ph.D., R. Psych

12:45pm - 4:00pm   November 15, 2023

COURSE DESCRIPTION:

This session is available for live stream.

THIS IS A CONTINUATION OF THE MORNING SESSION 

Despite all the resources and training programs out there, in our post-pandemic world, anxiety is more pervasive than ever before, and people are finding it harder and harder to cope. Unfortunately, when they seek support, many anxious clients do not receive the right kind of help and some professionals even make anxiety worse.

In this workshop, you will discover evidence-based interventions and practical strategies to boost anxious client’s internal locus of control and master anxiety. Designed specifically for mental health professionals, this workshop goes beyond the basics and offers specialized knowledge and skills to optimize outcomes with anxious clients. Using a transdiagnostic approach, you’ll leave with a toolbox filled with concrete strategies that you can use immediately, no matter the nature or severity of your clients’ anxiety.

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COURSE OBJECTIVES:

  • Confidently explain the nature of anxiety in-depth, along with the neural pathways to anxiety and how this information informs treatment.
  • Identify environmental factors that may contribute to anxiety.
  • Develop a case formulation and intervention map based on the client’s triggers and anxiety-provoking situations.
  • Explain the key components of evidence-based interventions for anxiety.
  • Apply practical strategies to help clients manage anxiety effectively.
  • Successfully help clients to face, and change their relationship with, fear.
  • Use exposure therapy confidently in meaningful, successful ways.

Workshop #18: CBT Strategies that Really Work with Students in the Classroom (REPEAT SESSION)
Presented by Jeff Riggenbach, Ph.D.

12:45pm - 4:00pm   November 15, 2023

COURSE DESCRIPTION:

This session is NOT available for live stream.

THIS IS A REPEAT OF THE MORNING SESSION 

Cognitive – Behavioural Therapy is considered the “gold standard” therapeutic approach for many psychological conditions most commonly seen in school-based settings with children and adolescents. Despite it’s strong evidence base, many school counsellors and educators have gone a more “integrative” route and surprisingly few have developed the advanced expertise needed to deliver the effective CBT strategies on a regular basis to students that often remain “stuck.”

If this describes you, don’t miss this opportunity!

Join international CBT trainer and expert Dr. Jeff Riggenbach, for this breakthrough course that will help you hone your skills, equip yourself to confidently deal with even your most challenging cases, and reignite your passion to the work you once loved.

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COURSE OBJECTIVES:

  • Apply evidence-based CBT techniques to multiple symptom sets.
  • Illustrate methods for conducting CBT psychoeducation to elicit “buy in” from most difficult students.
  • Detect, challenge and modify dysfunctional self-talk, thoughts and core beliefs.
  • Implement rapport-building tips and tools to improve client relationships.
  • Summarize the role of early maladaptive schemas in maintaining chronic conditions.
  • Utilize schema-based strategies for breaking lifelong destructive behavioural cycles.
  • Summarize eight motivations for parasuicidal behaviours and how to effectively intervene for each motivation.

Workshop #19: Psychedelics-Assisted Psychotherapy Primer: Risks, Benefits & Misconceptions
Presented by Zachary Walsh, Ph.D.

12:45pm - 4:00pm   November 15, 2023

COURSE DESCRIPTION:

This session is available for live stream.

Psychedelic-assisted psychotherapy has been described as the most important new development in mental health treatment in the last 50 years. The past decade has witnessed and incredible resurgence in interest in the potential of psychedelic-assisted psychotherapy to address diverse mental health concerns and several psychedelic medicines are nearing approval as prescription medications. This workshop will get you up to date on this emerging therapy.

Spend a day learning: What is the history of these ancient medicines and how have they been used by the Indigenous peoples of the Americas? What are the similarities and differences among psilocybin, magic mushrooms, ayahuasca, DMT, LSD, MDMA, ecstasy, and ketamine? What does psychedelic psychotherapy look like? What is the legal status of these medicines? When and how can health care professionals get involved in using these medicines for addressing mental health and what might change over the next decade? What does the research tell us about clinical efficacy? What is microdosing? What are the risks and benefits for anxiety, depression, trauma & addiction?… and a lot more.

Understanding the new psychedelic landscape will help you to successfully engage with clients and students; to know how to explore psychedelic use and interest. This workshop will help you into leading edge research and lots of information you never learned in school.

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COURSE OBJECTIVES:

  • Psychedelic pharmacology – how do psychedelics work in the brain
  • The risks and benefits for anxiety, depression, trauma and addiction
  • Aspects of psychedelic psychotherapy – preparation, psychedelic session, integration
  • How to assess when psychedelic use might be a risk
  • Legal landscape for psychedelic psychotherapy

Workshop #20: Fostering Well-Being: A Strength-Based Approach to Change
Presented by Jonah Paquette, Psy.D.

12:45pm - 4:00pm   November 15, 2023

COURSE DESCRIPTION:

This session is available for live stream.

While most mental health approaches focus on addressing deficits and treating psychopathology, recent research has begun to shed light on the core principles for well-being, and how we can harness these skills towards lasting positive change. Combining neuroscience and positive psychology, participants in this workshop will learn about some of the key brain systems linked to well-being, and how to strengthen these through positive self-directed neuroplasticity. In addition, we will explore how specific skills such as compassion, gratitude, savouring, and self-compassion can improve our physical health, social connections, and overall functioning. We’ll also explore some of the common myths related to happiness, and discuss factors that help explain why happiness can feel so hard to come by.

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COURSE OBJECTIVES:

  • Identify the key benefits of happiness to our physical health, emotional well-being, and interpersonal relationships
  • Articulate the concept of the brain’s negativity bias and its importance
  • Administer specific practices to cultivate self-compassion, create flow states, identify and utilize strengths, and savour positive experiences

Day Three – November 16, 2023


Workshop #21: Polyvagal Theory: Healing Through Compassionate Connection
Presented by Alexia Rothman, Ph.D.

8:30am - 11:45am   November 16, 2023

COURSE DESCRIPTION:

This session is available for live stream.

Despite the diversity of content that brings clients to therapy, difficulty regulating their emotional experience is at the heart of their struggles. Clients can feel hijacked by extreme emotional states, uncomfortable in their own skin, or think or behave in ways they wish they wouldn’t. Polyvagal Theory (PVT) helps us understand what is happening on a biological level when our clients are emotionally dysregulated or stuck in adaptive survival states, such as fight, flight, freeze, or numb.

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COURSE OBJECTIVES:

  • Identify the basic principles of Polyvagal Theory and how PVT can inform and enhance application of any psychotherapeutic modality.
  • Discuss how understanding Polyvagal Theory can help therapists implement IFS more safely and effectively, especially in the systems of clients with complex trauma.

Workshop #22: Neufeld's Traffic Circle of Frustration: A Revolutionary Approach to Aggression, Depression & Suicide
Presented by Gordon Neufeld, Ph.D.

8:30am - 11:45am   November 16, 2023

COURSE DESCRIPTION:

This session is available for live stream.

We all get frustrated, as this primal emotion is automatically evoked when something – anything for that matter – doesn’t work. There are several indicators that the groundswell of frustration is rising. This powerful emotion can be experienced in many ways and have a myriad of outcomes. Included in the array of emotional outcomes are compulsions regarding change, attacking impulses, suicidal impulses, aggression, and even frustration-based depression. Frustration can also result in healthy change and inner transformation. Dr. Neufeld will help us walk through the traffic circle of frustration in a way that benefits all. Given the critical importance of developing a healthy relationship with frustration, we should all be ready to serve as traffic directors when needed.

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COURSE OBJECTIVES:

  • Understanding the underlying roots of aggression and depression
  • Appreciating the key role that frustration is meant to play in our lives
  • Recognizing when pivotal feelings are missing that need restoring
  • Knowing the symptoms, signs and challenges when frustration gets stuck
  • Making sense of why some of our current behaviour management approaches backfire
  • Knowing how to direct traffic when frustration needs to find an outlet

Workshop #24: Navigating Addictions: Practical Interventions to Promote Healing & Recovery
Presented by Carissa Muth, Psy.D., CCC, R.Psych

8:30am - 11:45am   November 16, 2023

COURSE DESCRIPTION:

This session is available for live stream.

The field of addictions is muddled with a myriad of theories and treatments, yet little progress has been made over time to improve relapse rates.  Given the repetitive and persistent nature of addictions, mental health professions addressing such concerns are at increased risk for compassion fatigue and burnout.  In order to reduce this risk on treatment providers, the workshop will focus on empowering workers by providing techniques to effectively address a variety of client presentations. Often default recommendations of attending inpatient care are provided to clients as professionals lack the tools to know how they can make positive impacts on a clients care at various stages of the recovery journey.

In this workshop, you will also be provided with tools to understand the complexity involved in the development of substance use disorder and thus be able to make effective treatment recommendations.  Attendees will leave the workshop equipped with practical techniques for treating those struggling with addictions including basics of assessments, working with families, and providing post-treatment care.  Additionally, various intervention methods will be overviewed including CBT and narrative therapy in order to provide the client with techniques to implement with a variety of client presentations.

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COURSE OBJECTIVES:

  • Develop an understanding of the impact of historical perspectives of addictions and how they continue to influence treatment decisions and stigmatization.
  • Formulate treatment plans based on a robust understand of various components contributing to the development of the disorder.
  • Competently navigate the addiction field through a basic understanding of various perspectives and current areas of research.
  • Demonstrate an ability to generally assess addictions and provide treatment recommendations.
Carissa Muth, Psy.D., CCC, R.Psych

Dr. Carissa Muth is a registered psychologist in Alberta and the Clinical Director at the Sunshine Coast Health Centre and Georgia Strait Women’s Clinic. She holds Doctorate of Psychology, Master of Arts in Counselling, and Bachelor of Social Work degrees…

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Workshop #25: Trauma-Focused DBT
Presented by Eboni Webb, Psy.D., HSP

8:30am - 11:45am   November 16, 2023

COURSE DESCRIPTION:

This session is NOT available for live stream.

Working with emotionally dysregulated and traumatized clients/students in your practice can be overwhelming and exhausting. You probably feel the pull of being the “savior” for their constant state of dysregulation. Learn how to develop the skills needed to be more effective in treatment, avoid burnout and achieve positive outcomes through developing an integrative lens to treat trauma and attachment more effectively across the lifespan through integrating Dialectical Behavior Therapy and Sensorimotor Psychotherapy techniques and interventions. Dr. Webb will give you the training you need through case stories, neuroscience research, and experiential activities. Learn to work together with clients/students and all relevant support systems to increase compassion through seeing the function of their behaviors through the lens of trauma, reestablish structure, and create a validating environment. Leave with the knowledge and skills to confidently teach clients/students and all critical care providers how to implement a safe structure that enables clients/students to learn and master these skills throughout all the pertinent areas of their lives.

Attend this workshop and you will discover how critical complex interventions are for the complexity of treating trauma and attachment disorders.

Join Dr. Eboni Webb, former advisor to the Dialectical Behavior Therapy National Certification and Accreditation Association, and Advanced Certified Practitioner of Sensorimotor Psychotherapy and take home evidence-based strategies from both modalities to use with clients who come from hard places.

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COURSE OBJECTIVES:

Defining trauma and attachment

  • Biosocial Model
  • Effects of inadequate validation in early emotional development
  • Symptoms of a pervasive emotional dysregulation disorder
  • Developmental vs. attachment trauma
  • Single-incident trauma
  • Common sources of trauma
  • Parenting Styles
  • Attachment Styles

Trauma and Brain Development

  • Biphasic arousal model
  • Core organizers of experience
Eboni Webb, Psy.D., HSP

Eboni Webb, Psy.D., HSP is a licensed psychologist and serves as an advisor to the Dialectical Behavior Therapy National Certification and Accreditation Association (DBTNCAA). She has practiced in numerous community settings including clinics that treat underserved communities of color, clients with…

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Workshop #26: (CONTINUATION) Polyvagal Theory: Healing Through Compassionate Connection
Presented by Alexia Rothman, Ph.D.

12:45pm - 4:00pm   November 16, 2023

COURSE DESCRIPTION:

This session is available for live stream.

THIS IS A CONTINUATION OF THE MORNING SESSION 

Despite the diversity of content that brings clients to therapy, difficulty regulating their emotional experience is at the heart of their struggles. Clients can feel hijacked by extreme emotional states, uncomfortable in their own skin, or think or behave in ways they wish they wouldn’t. Polyvagal Theory (PVT) helps us understand what is happening on a biological level when our clients are emotionally dysregulated or stuck in adaptive survival states, such as fight, flight, freeze, or numb.

Show more

COURSE OBJECTIVES:

  • Identify the basic principles of Polyvagal Theory and how PVT can inform and enhance application of any psychotherapeutic modality.
  • Discuss how understanding Polyvagal Theory can help therapists implement IFS more safely and effectively, especially in the systems of clients with complex trauma.

Workshop #27: Resilience & the Stress Response: Addressing Emotional Stuckness & Trauma
Presented by Gordon Neufeld, Ph.D.

12:45pm - 4:00pm   November 16, 2023

COURSE DESCRIPTION:

This session is available for live stream.

New understandings reveal that there is much wisdom to the stress response. Rather than focusing on dysfunction, we should begin by appreciating how our brains are brilliantly programmed to not only summon the strength required to deal with distressing situations, but to also serve as an emotional first-aid response. The problem is not with the stress response per se, but when the stress response is not followed in a timely fashion by its partner, the resilience response. We will be much more effective in our interaction with distressed children, youth and students if we first come alongside how their brains are trying to take care of them, and from this stance, proceed to help the stress response become unstuck.

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COURSE OBJECTIVES:

  • Updating an understanding of the stress response through the lenses of attachment and emotion
  • The ability to differentiate between the two kinds of strength that is often associated with resilience
  • An appreciation of what has to bounce back for emotional health and well-being
  • An understanding of the wisdom of the stress response and how to come alongside it

Workshop #29: (CONTINUATION) Navigating Addictions: Practical Interventions to Promote Healing & Recovery
Presented by Carissa Muth, Psy.D., CCC, R.Psych

12:45pm - 4:00pm   November 16, 2023

COURSE DESCRIPTION:

This session is available for live stream.

THIS IS A CONTINUATION OF THE MORNING SESSION 

The field of addictions is muddled with a myriad of theories and treatments, yet little progress has been made over time to improve relapse rates.  Given the repetitive and persistent nature of addictions, mental health professions addressing such concerns are at increased risk for compassion fatigue and burnout.  In order to reduce this risk on treatment providers, the workshop will focus on empowering workers by providing techniques to effectively address a variety of client presentations. Often default recommendations of attending inpatient care are provided to clients as professionals lack the tools to know how they can make positive impacts on a clients care at various stages of the recovery journey.

In this workshop, you will also be provided with tools to understand the complexity involved in the development of substance use disorder and thus be able to make effective treatment recommendations.  Attendees will leave the workshop equipped with practical techniques for treating those struggling with addictions including basics of assessments, working with families, and providing post-treatment care.  Additionally, various intervention methods will be overviewed including CBT and narrative therapy in order to provide the client with techniques to implement with a variety of client presentations.

Show more

COURSE OBJECTIVES:

  • Develop the ability to guide clients and their families through the recovery process.
  • Integrate a focus on the client’s relationship with substances into treatment.
  • Obtain a roadmap for recovery and tools to increase client success at various stages.
  • Gain an understanding of various treatment interventions for addictions.

Workshop #30: Healing the Healer
Presented by Eboni Webb, Psy.D., HSP

12:45pm - 4:00pm   November 16, 2023

COURSE DESCRIPTION:

This session is NOT available for live stream.

This is an experiential session, please wear comfortable clothing.

All professionals who work with traumatized clients and or students may experience one or several negative and harmful effects including: burnout, secondary traumatic stress, vicarious traumatization, compassion fatigue or caregiver stress. Oftentimes, self-care goes out the window for professionals as they take on greater workloads and put the needs of their clients/students ahead of their own. Ignoring the early warning signs often leads to a wide array of debilitating consequences including: distress, hopefulness, work/life dissatisfaction and serious physical and mental health problems.

In this experiential workshop, Dr. Webb will teach a vast array of tools to heal the traumatized self along with possible ways to integrate and apply the skills to help you and your clients/students improve their lives. Eboni will introduce the concept of resilience and self-care as an act of resilience. She will demonstrate how to restore and process stress and emotions through the body and effectively address traumatic cycles.

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COURSE OBJECTIVES:

  • Identify the key emotional language of the stressed body.
  • Define stressors and the impact of stress on the traumatized body.
  • Describe three strategies to process stress and trauma through the body.
  • Incorporate the tools and practices offered in this program in ways beneficial to clients or students.

Registration & Fees

Registration Early bird Fee Regular Fee
Individual 1 Day Enrollment $279 $299
Individual 2 Day Enrollment $499 $519
Individual 3 Day Enrollment $699 $719
Group 3-7 $679 $699
Group 8-14 $659 $679
Group 15+ $639 $659
Full-Time Student $639 $659

All fees are in Canadian Dollars ($CAD)

Fees do not include applicable taxes (5% GST).

Early bird cutoff date: October 30, 2023
The early bird date has passed. Regular rates apply.


Please review our Registration Terms and Conditions for information on our cancellation policy, payment policies, rebates, and more. You must agree to our Terms and Conditions to register for a workshop or conference.


Register Online   Download Registration Form (.PDF)   Register your Group


Downloads

All brochures and forms are provided in .PDF format.
If you are unable to open our files, we recommend downloading Adobe Reader for free.


Registration Form (.PDF)  


Exhibitors are welcome at this event. We are pleased to offer sponsorship opportunities to businesses and organizations that provide services related to nursing, psychotherapy, addictions treatment, counselling, marriage & family therapy, psychology and other related fields.
More information

Exhibitor Application Form (.PDF)


Recommended Accommodation

Executive Hotel Vancouver Airport

7311 Westminster Hwy

Richmond, BC V6X 1A3

phone:  604.278.5555

website:  www.executivehotels.net/vancouver-airport-hotel/

 Full map & directions


Our rates:

Please state you would like to book under the “Jack Hirose & Associates Seminars” block when booking your room to receive our group room rate.

Plaza/Courtyard room: $179.00 per night plus tax
One bedroom condo suite: $209.00 per night plus tax (room includes kitchenette)
Two bedroom condo suite: $259.00 per night plus tax (room includes kitchenette)

Guest bookings include:

  • Overnight parking
  • High-speed WIFI
  • Free Airport Transfers – 5:00am – 11:00pm (Please arrange with the hotel directly)

Please note, room reservations are subject to availability



When booking hotel rooms, ask for the Jack Hirose and Associates corporate rate. To receive our corporate rate, rooms must be booked one month prior to the workshop date. Please keep in mind hotel rates may fluctuate.


Continuing Education Credits

This workshop has been formally approved by the following associations:
  • Canadian Addiction Counsellors Certification Federation (CACCF)
    CACCF is only pre-approved for the workshop Navigating Addictions by Carissa Muth, Psy.D., CCC, R.Psych
  • Canadian College of Professional Counsellors and Psychotherapists (CCPCP)
  • Canadian Professional Counsellors Association (CPCA)
  • Canadian Psychological Association (CPA)

     Jack Hirose & Associates is approved by the Canadian Psychological Association to offer continuing education for psychologists. Jack Hirose & Associates maintains responsibility for the program.

† The Alberta College of Social Workers (ACSW) and the Newfoundland and Labrador Association of Social Workers (NLASW) accept CPA-approved CEUs.

* Participants will receive a certificate of completion after every workshop. Workshops are pre-approved for 5.5 or 6 credits per day unless otherwise specified.

Please check back closer to the conference date for more information.


Co-Sponsored by Sunshine Coast Health Centre & Georgia Strait Women’s Clinic

 


Exhibitors

Exhibitors Welcome:

At the conference, exhibitor tables will be provided to allow your organization the opportunity to display and circulate informational packages to conference attendees who may require the services of your respective organization or business.

The conference is an excellent opportunity for exhibitors to gather attendee information – collect business cards to enter a draw, scan badges to participate in your activity and interact with mental health and education professionals throughout the country.

Exhibitor booth, all 3 days, fee: $3,000.00 plus tax (For-profit organization) $2,500.00 plus tax (Non-profit organization) 

To secure an exhibitor booth, please contact our office at 604-924-0296 or email: registration@jackhirose.com